Welcome to philipsin.ca ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, download a guide, book a call, or interact with us in any other way.
We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and in accordance with the professional and ethical obligations of the Real Estate Council of Ontario (RECO).
By using our website or services, you agree to the terms of this Privacy Policy.
Personal Information: Name, email address, phone number, current and desired property type and area, moving timeline, mortgage status, and any other details you provide when downloading a guide, filling out a form, booking a call, or becoming a client.
Usage Data: Information about how you access and use our website, such as IP address, browser type, device information, referring website, and pages visited.
Call and Message Data: If you book a call, our team may record or log call details and message content for the purpose of following up with you and improving our service.
Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to improve your experience and measure advertising performance. This includes the Meta pixel.
We collect, use, and disclose your personal information with your consent, except where the law permits or requires otherwise. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.
We send marketing emails and text messages only with your consent, in accordance with Canada's Anti-Spam Legislation (CASL). Every commercial message includes a way to unsubscribe, and text messages can be stopped at any time by replying STOP. You can also unsubscribe at any time by contacting us directly.
We do not sell your personal information. We may share it with:
Service Providers: Third-party vendors who help us operate our business, including:
RE/MAX Excel Realty Ltd., Brokerage: As a registered Salesperson, information related to any buyer or seller representation may be shared with, and is subject to the record-keeping requirements of, my brokerage.
Legal Compliance: When required by law, by RECO, or to protect our rights, property, or safety.
Business Transfers: In the event of a change in brokerage affiliation or a transfer of business assets.
Some of our service providers store and process data outside of Canada, including in the United States. While the information is in another country, it may be accessible to the courts, law enforcement, and national security authorities of that country under its laws.
We take appropriate measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
You have the right to:
To exercise these rights, contact us at [email protected]. We will respond within the time required by law.
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law or by RECO's record-keeping requirements for real estate transactions.
Our website may contain links to third-party sites, including MLS® listing data. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.
Philip Sin, Salesperson
RE/MAX Excel Realty Ltd., Brokerage
50 Acadia Ave, Suite 120, Markham ON L3R 0B3
Phone: 365-880-3082 / 647-684-9288
Email: [email protected]